Health Care Providers Association

My dealings with HCPA have always been prompt and courteous.

Thank you Vincent and HCPA team for helping me to get my NDIS registration in short time. Highly recommend for NDIS registration because whole team is very helpful.

It was such a good experience! We pass our audit interview because they did an amazing job! Edwin Castro was excellent at giving us support and we definitely recommend their services.

Great service

HCPA assisted and supported me throughout the process. My audit went smoothly, and I passed on my first attempt! My consultant Roselyn Ompoc was extremely helpful. Very professional and pleasant to work with.

Very Helpful They have awesome customer service and extremely prompt replies

My name is Adele and I have been dealing with HCPA for the past 2 years. I was guided and well informed right from the beginning stage of the process by Jordon Dodds and Team. Jordon was amazing at delivering the information I required . Jordon was so supportive, he explained everything I needed to know, "perfectly" so that I understood every step of the way clearly. All staff I have dealt with have been very professional, polite and easy to communicate with. I would also like to say 'A Big' Thank You to Miss Kimberley Boufford, for your undivided attention, excellence and professionalism in guiding me through my new venture. kim, you have been so good, patient and thorough with everything. I made no hesitation with my decision in moving forward with HCPA because of you both and your efforts. Thank you for holding my hand through it all " Many Many Thanks" to Jordon Dodds & to Miss Kimberley Bouffard, who is my lovely Client Manager. you are doing an amazing job. Thank you so much I highly recommend

We had a great experience with Vincent and health care providers team including Ash. They guided us in a very professional way. Everything was at a right time. Highly recommended this whole team to every Australian who are seeking their services. Thanks

From the first time i contacted HCPA my experience has been wonderful. The follow up is excellent, the service is professional and i feel very supported. Thank you

Joshua has excellent customer service with excellent skills and knowledge. Thank you

Great to speak with Braden today. He provided me with information and was very helpful.

Ok

Mr. Ferdinand has been such an amazing person with extraordinary customer service. I have received as much information as I possibly needs. He goes beyond to advise me on my application for ndis registration. Hcpa must be proud of having someone like you. Many thanks.

Thank you for your wise advice. And special thanks to Nikita Soukhov!

Very detail...and encouraging...

Great team, great business atticates. Roselyn helped greatly in the Audit process. Thanks to all the team for the support.

Bec was absolutely amazing. She helped me so much throughout my FDC approval process. She was always available and always helped me with any questions I had. She made me feel super supported the entire time and made this whole process so much easier. I highly recommend Bec for Family DayCare as she is truely amazing!

Mark is an asset to his company-sorting everything in the most professional way. I hope HCP know how lucky they are to have him.

Working with HCPA team was a great experience. Yannick helped me to discover and learn from scratch the NDIS while Roselyn helped me to make the whole process so easy. Roselyn and Emily were knowledgeable, kind, responsive and provided great advice and information. I am happy and excited to start my new business in the NDIS and would recommend Roselyn and HCPA team to anyone looking to become a NDIS service provider. Thanks Roselyn Ompoc!

Edwin Castro Good costumer care always ready to help.

The Board of directors at First Nations and Pacific Islands Care is very happy with the service that we received from healthcare providers association. our mentor was Roselyn She was very thorough and very understanding great work. Roslyn.

Thank you so much Mark you were extremely helpful. you explained everything clearly and made the process seamless.

It was such a great experience with HCPA , my client manager Roselyn she assist me Through my registration process , assist me with any requirement question . AI’m really great-full for all professional work work all team .0

Very happy with the services that they provided. Edwin is very supportive throughout the way, easy to talk to, and responds quickly to my calls and emails. He knows what customer service is. He's an asset to the company. Well done, Edwin!

Very professional service by Edwin. Great work by him. He listened to our concerns at all times. The price for the job was great. From the initial consultation to the final job, our journey with him was exceptional. He was extremely knowledgeable and attentive. He always paid attention and understood our needs. Very happy we had overly positive experience with him. Highly recommended.

Rashmi, I am so happy that I have come a cross with you, very easy to understand all the explanation and examples she have presented to me. I am hoping to keep continuing my training with Rashmi, and get my business together to start a new adventure moving forward. Thank you Rashmi, I recommend her to any one who want to receive training to start a new business. All the best Edilia

Been a positive experince so far with HCPA. All the required steps can be overwhelming but HCPA break it down nicely to achievable goals which I appreciate !!

Rashmi my client manager from HCPA is very professional in manner and dealing—high-quality service in all support aspects. She is very resourceful and prompt. Rashmi guided me well throughout the process. I highly recommend her services.

Great

I worked with Ashu most recently and she has been very professional in her training in regards to Plan Management. I also would like to recommend HCPA for their professional service.... Dev

very helpfull and always asking if they can help

Joshua Camo and Vincent Menoza was helpful ,awesome to talk to. Thank you.

Great professional support by Mel Basic from the initial interview to coordination of F2F appointment including pre & post debriefing and support. Wonderful resource with prompt guidance and advice.

Couldn’t speak more highly of Yannick. He has really helped me through the whole process and has always made the time to contact me back and after finally being approved as a NDIS Provider, He still makes the effort to check up and see how everything is going. That’s what i call excellent customer service. Keep up the good work Yannick.

Ferdinand went above and beyond with his consultation with us, always there to answers all the questions we have promptly, consistent with dedication in ensuring our success all the way. compliment with a smile. Thank you.

I want to extend my heartfelt gratitude to Mark Magbanua, my Client Manager from HCPA, for his outstanding assistance in securing my NDIS registration. From the very beginning, Mark demonstrated a deep understanding of the NDIS registration process and provided clear, step-by-step guidance tailored to my specific needs. His professionalism, responsiveness, and attention to detail ensured a seamless and stress-free experience. Mark went above and beyond, addressing all my concerns promptly and thoroughly, making the complex process feel manageable and achievable. His friendly demeanor and commitment to excellence were truly remarkable and inspiring. Thanks to Mark's expertise and dedication, I am now fully registered with the NDIS, ready to provide much-needed support and services to my community. I couldn't have achieved this milestone without his unwavering support. Mark, thank you for your exceptional service—you are a true asset to HCPA! I highly recommend Mark to anyone looking for expert guidance with their NDIS journey.

Have just started working with HCPA, very professional and easy to deal with

Edwin Castro has been great to deal with. He is very understanding and empathetic. He has made the process more simply and straightforward. I have already recommended their services to family/friends and will continue to do so.

Mark Magbanua has been exceptionally helpful throughout the application process, going the extra mile to ensure we feel at ease. If he didn't have an answer, he would find a solution instead of passing the responsibility to someone else. My recommendation for HCPA is based on Mark's outstanding service and professional knowledge.

Fabulous!

Ashu was amazing to deal with. She was so helpful and willing to go the 'extra mile' to make sure I understand exactly what I needed to do to launch my NDIS business successfully.

Working with the Health Care Providers Association at all stages was an absolute pleasure, from the preliminary meeting to receiving the coveted NDIS provider certificate. In a short time, a full package of documents was prepared, assistance was provided with organizing the audit, and recommendations were given on further steps. I'm grateful to the team of professionals at the Health Care Providers Association, who do an excellent job, and I highly recommend everyone use their services. Best regards, Irina

WOW!! Thank you so much to Bec, I was lucky enough to touch base with her after I had used another company which was just a struggle. Bec was amazing with her support and suggestions :) SO HAPPY

I am happy with HCPA's service. Their Client Managers went above and beyond to support my company.

It was such a positive experience. They were very supportive throughout the whole process. I definitely recommend their services.

I highly recommend this business. Very functional stage of high quality professionalism. Efficiency and punctuality are hallmarks of their service.”The product quality is consistently outstanding, exceeding my expectations every time.”

Andrea was very bright, positive and explained the scheme well

I would like to express my sincere gratitude to Roselyn Ompoc at HCPA for her exceptional assistance during our NDIS audit process. Her expertise and dedication were instrumental in guiding us through each step with confidence and ease. Roselyn’s thorough understanding of the requirements and her proactive approach ensured that we were well-prepared and compliant. Her patience and willingness to address all our concerns made a significant difference, and her positive attitude was truly motivating. Thanks to Roselyn’s support, we successfully navigated the audit process, and we couldn’t have done it without her. Thank you, Roselyn, for your outstanding service and commitment!

Edwin has been most helpful to us and could not ask for better service !! Love love love this company

Great customer service and knowledge