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The first person I spoke to was Troy, who put me at ease, I've wanted to do this as a business for a few years now, the thing stopping me has always been the computer, ( I'm very hands on ) and the fact that I know nothing about behind the scene of NDIS, so don't want to do anything wrong, I ran my own hairdressing business which was easy, I'm doing this as a business because companies out there don't seem to care about their staff or the clients, so I'm wanting to do this for them, my goal is to be client and their families second family and the staff know they are supported and heard. The account manager Mark has been very good as well as Troy, you have very good staff there, keep them, I'm recommending people to you guys. Mark has sent me all the help I need, and is very good at explaining everything to me, paper work still stresses me out, but it's making me learn and I want to know everything, this is a new chapter in my late life, and I'm now excited, I've got great staff waiting to get going, I'll be hiring, HCPA I'm so glad I stumbled onto your site, I wouldn't be doing this if it wasn't for Troy and Mark

Great follow up on issues Clearly explain things for better understanding

The team at HCPA are very helpful and supportive. They gave me a dedicated person who always supported our business efficiently and in a timely manner. I would like to say a big thank and appreciate EDWIN C***ro who supported us throughout the whole registration process and whenever we need him he is available for ongoing support without any hesitations. Well done Edwin, we love your work.

Firstly, I would like to you Edwin Castro a five stars. Edwin the Best and Amazing consultant!! You was very understanding and informative, you was helping us from the Start button and now nearly to the end button. We found you to be very engaging, we are so pleased to choose your company to be our consultant and direction. We thouroughly enjoyed the conversations with Edwin each time. Once again, Edwin Much appreciated for your wonderful support. Looking forward to hearing from you again soon. Best regards Yuvida Peou PK Providence Director

Happy with the process so far..

Bianca Moyo was very helpful and professional in guiding us through all our requests

Marcus was very helpful as have the other staff I have spoken with on the phone. They are very helpful.

A smooth process and very friendly and helpful when needing assistance

Shayan has been very helpful and professional throughout our aged care provider application process. He explained everything clearly and was always available when we needed support. Highly recommended!

Very good communicators and helpful..