Zedmed Review
Zedmed Review: Is It the Right Practice Management Software for Your GP Clinic?
Zedmed is a cloud-based practice management platform built for Australian GP clinics. HCPA reviews its compliance tools, clinical features, and fit for new and growing practices.
Our consultants work with the greatest companies
Consultants for growth
Trusted by 10,500+ Businesses.
Confidently
Scale
We identify the most profitable markets, services & strategies.
Be First,
Not Last
We move fast - entering new markets before most know they exist so you can win.
From Stuck to
thriving
Whether it’s compliance, operations, or growth — we’ll step in, solve it, and streamline it.
Deep Experience,
Real Results
With 100+ industry consultants behind you, you’ll outperform the competition.
Zedmed Features: What Australian GP Clinics Get
Who Zedmed Suits
Zedmed suits GP clinics with 2 to 20 practitioners wanting a fully cloud-hosted alternative to on-premise software. Its cloud architecture supports practices opening new sites, managing telehealth services, and owners who want to avoid local server infrastructure.
Pros: What Works Well
Cloud hosting: fully hosted with no server maintenance, automatic updates, and access from any device. Telehealth with MBS billing built in. Medicare, DVA, and private billing handled natively with scalable multi-site reporting.
Cons: Where Zedmed Has Limits
Migration from legacy systems like Medical Director requires data planning and staff retraining. Specialist practices may find some clinical modules limited. Full cloud hosting means stable internet is required for practice operations.
Pricing
Subscription-based pricing varies by practice size, practitioner count, and modules selected. Contact Zedmed directly for current rates. GP practice management software typically ranges from $200 to $800 per month.
HCPA's Verdict on Zedmed
Zedmed is a capable, cloud-first practice management system that suits GP clinics wanting to avoid on-premise infrastructure. Its Australian-built Medicare billing, integrated telehealth, and multi-site architecture make it a strong option for new GP clinics and practices with growth ambitions.
Cloud-First Architecture
No server hardware to manage. Zedmed handles hosting, updates, and security for your practice.
Australian Compliance Built In
Medicare Online, DVA, MBS item numbers, and RACGP-aligned documentation all configured natively.
Telehealth Ready
Integrated video consultations with automatic billing - no third-party tools required.
Setting Up a GP Clinic? HCPA Gets You Open Faster.
HCPA helps GP clinics through AHPRA registration, Medicare provider numbers, RACGP accreditation, and software selection. Join 10,500+ businesses that launched with HCPA’s support.
AHPRA Registration Support
HCPA navigates practitioner registration so your GP clinic opens with every credential in place.
Medicare Provider Numbers
We lodge and manage Medicare provider number applications for GPs, nurses, and allied health staff.
RACGP Accreditation
HCPA prepares your clinic for RACGP Standards accreditation from day one of setup.
Software Configuration
We configure your chosen PMS - including Zedmed - with correct billing codes, templates, and workflows.
End-to-End GP Setup
From AHPRA registration to opening day, HCPA manages every compliance and setup requirement.
10,500+ Businesses Launched
27+ years of regulatory expertise. As Regulatory Growth Consultants, HCPA has guided 10,500+ businesses through GP clinic setup, compliance, and growth.
What Our Clients Say
700+ HCPA Reviews
Frequently Asked Questions: Zedmed for GP Clinics
Does Zedmed integrate with My Health Record?
Yes. Zedmed integrates with My Health Record for clinical document sharing, prescription history, and patient summary uploads. This supports compliance with Australian Digital Health Agency requirements for GP practices participating in the national health record system.
Can Zedmed handle bulk billing and gap billing?
Yes. Zedmed supports both bulk billing and gap (mixed) billing workflows. Medicare Online claims are submitted in real time through the platform. DVA billing, private billing, and HICAPS health fund claims are also supported natively without requiring separate software.
Is Zedmed suitable for a new GP clinic starting from scratch?
Zedmed is a strong choice for new GP clinics because its cloud architecture requires no server infrastructure. New practices can be fully operational on Zedmed without hardware investment. HCPA recommends pairing Zedmed with professional setup support to ensure billing codes, clinical templates, and Medicare settings are configured correctly from the start.
How does Zedmed compare to Best Practice and Medical Director?
Zedmed is fully cloud-hosted, while Best Practice and Medical Director offer hybrid desktop options. Zedmed suits practices wanting no on-premise infrastructure. Best Practice has a larger installed base in Australian GP clinics. Medical Director is widely used in hospital-adjacent and bulk billing practices. Each has strengths depending on clinic model and practitioner preferences.
Contact Us
Let's discuss how we can help you achieve your business goals
Subscribe to HCPA’s Newsletter and stay updated
Get Exclusive Updates On HCPA’s Events, Services And Career Opportunities!
10,500+ Businesses are growing faster