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Best Practice Software Review 2026

Is Bp the Right Practice Management System for Your GP Clinic?

Best Practice Software holds the largest market share among Australian GP practice management systems. This review covers features, versions, pros and cons, plus how HCPA configures your PMS as part of a compliant, Medicare-ready clinic setup.

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Best Practice vs Bp Premier: What is the Difference?

Best Practice Software offers two core versions. The standard version covers the essential clinical and billing functions needed by most GP practices. Bp Premier builds on the standard version with an expanded feature set designed for larger or more complex practices.

Bp Premier Enhanced Modules

Bp Premier includes enhanced reporting tools, additional chronic disease management modules, and more advanced clinical decision support features not available in the standard version.

Choosing the Right Version

For new GP clinics, starting with the standard version and upgrading as the practice grows is a common pathway. HCPA can advise on which version aligns with your practice model during the setup process.

Best Practice Software Pricing

Licensing fees vary by practice size, number of practitioners, and version. Contact Best Practice Software directly for current pricing applicable to your practice configuration.

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Best Practice Software: Pros and Cons

Based on 12+ years of medical practice management experience, here is an honest assessment of Best Practice Software from HCPA, Regulatory Growth Consultants who have configured this platform for 45+ GP clinic launches.

  • Pros of Best Practice Software

    • Australian-built with deep Medicare billing, RACGP compliance, and local healthcare workflow understanding.
    • Large user community and extensive third-party integrations across pathology, radiology, and allied health.
    • Comprehensive clinical feature set - records, billing, prescribing, recalls, and PIP reporting in one platform.
    • Strong audit trails and reporting for ATSI health items, chronic disease management, and accreditation.
    • Two versions (standard and Bp Premier) suit different practice sizes and budget levels.

  • Cons of Best Practice Software

    • Client-server (on-premise) architecture requires IT infrastructure and ongoing maintenance costs.
    • Not cloud-native - remote access is limited compared to platforms like Clinic to Cloud or Zedmed.
    • Steeper learning curve for new staff, particularly around billing workflows and template configuration.
    • Upfront and ongoing licensing fees can be higher than cloud-based alternatives for smaller practices.
    • Telehealth integration relies on third-party tools rather than native functionality.

  • The Bottom Line

    Best Practice Software is a proven, feature-rich platform that suits established GP clinics wanting a comprehensive on-premise solution. For new clinic owners, the setup, configuration, and staff training requirements are best handled with expert support.

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Is Best Practice Software Right for Your GP Practice?

Best Practice Software suits established GP practices wanting a proven, Australian-built solution with strong Medicare billing support. It is particularly strong for practices managing chronic disease, preventive care programs, and practice incentive reporting.

Who Best Practice Software Suits Best

Established GP practices and group practices wanting a comprehensive on-premise solution with deep Medicare integration.

Practices Wanting Proven Compliance Support

Practices requiring strong RACGP accreditation support, PIP compliance reporting, and robust clinical record management.

ATSI Health Programs and Rural Clinics

Practices billing ATSI health items and operating in regional areas rely on BP's strong audit trails, Medicare compliance updates, and offline capability for connectivity-limited environments.

Large Group Practices and Multi-Site Networks

Multi-doctor practices across several locations benefit from BP's centralised data, shared referral protocols, locum documentation trails, and robust reporting across multiple clinician workloads.

When to Consider Alternatives

Consider Medical Director, Zedmed, or cloud-first options if you want a fully cloud-native solution or run a telehealth-primary practice.

Considerations for New Clinics

Factor in the learning curve and IT infrastructure requirements. HCPA configures your PMS workflows as part of a complete clinic setup, reducing ramp-up time significantly.

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What is Best Practice Software?

A Widely Used, Proven Platform

Best Practice Software (commonly called Bp Software or Bp Premier) holds an estimated 60% market share among Australian GP practices, making it the most widely installed practice management system in the country. Built for Australian healthcare workflows, it integrates clinical records, Medicare billing, ECLIPSE claiming, electronic prescribing, and patient recalls into a single on-premise platform.

But is it the right system for your clinic? This review covers the facts.

Why PMS Selection Matters

For GPs setting up a new clinic, your practice management system directly impacts billing accuracy, clinical efficiency, RACGP compliance, and the patient experience. The wrong choice costs time and revenue.

Best Practice Software is a strong contender, but understanding its architecture, feature gaps, and setup requirements is essential before committing.

HCPA’s Assessment

HCPA senior consultants have configured Best Practice Software across 45+ GP clinic launches. With 12+ years of medical practice management experience, this review draws on real deployment data, not vendor marketing, to give you an honest, practical assessment.

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What Our Clients Say

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I can’t thank Fayez Serai enough for his help! He made what seemed like an overwhelming process so simple and stress-free. Fayez is patient, knowledgeable and incredibly supportive. He took the time to explain everything properly and made sure I felt confident at every step. If you need a consultant who truly cares about your success, Fayez is the one.

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Deanne Mae Razonable

I had a really positive experience working with HCPA. They were knowledgeable, approachable, and genuinely helpful throughout the entire process. They took the time to explain everything clearly and made what could have been a complicated journey feel smooth and manageable. I always felt supported and well-guided. Highly recommend!

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HCPA company is a very professional company with a highly dedicated team of experts who truly knows what they are doing. From the moment we started planning our journey to become a DVA provider, HCPA took the time to explain everything clearly and helped us understand the whole process and DVA requirements in a way that was easy to follow. Honestly, signing up with HCPA was one of the smartest decisions we have made. We are also very grateful to have Raymund as our consultant. From the very beginning, he has been approachable, supportive, and easy to work with. He guided us step by step throughout the whole process and made everything feel much easier and less overwhelming. Starting a business can honestly be stressful and daunting, especially when dealing with applications and compliance requirements. But having Raymund as our consultant really helped lessen the stress and anxiety. He was always there to answer our questions, explain things clearly, and reassure us whenever we felt unsure. What we truly appreciated was his dedication and willingness to help, even after hours when we needed clarification about our application. That level of support really made a big difference for us. Aside from being very professional and knowledgeable, Raymund is also kind, patient, and has a great sense of humour, which made the whole experience more comfortable and positive. We highly recommend HCPA and Raymund to anyone looking for guidance in becoming a DVA provider. You will definitely be in good hands with a team that genuinely cares and supports you throughout the journey.

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With the two very helpful and friendly calls I have received since I enquired online for information, I am very happy with the thought of working in this field to provide technical and outdoor garden work for clients potentially moving forward.

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Our experience with HCPA for the DVA application process was very positive. The service was professional, well-organised, and communicated clearly at every stage. We felt well supported throughout the journey, and the process was managed efficiently and respectfully by Vincent and team. I appreciate the high standard of service received and would confidently recommend it to others.

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I have good experience with this organization.Raymund has done excellent job to see this project to this stage. Thank you.

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Fantastic experience from start to finish. The team provided great support throughout my registration process, and my consultant Bianca was extremely helpful, knowledgeable, and responsive. They made a complex process feel much easier. Highly recommend their services.

Frequently Asked Questions: Best Practice Software for GP Clinics

Best Practice Software is used to manage the complete clinical and administrative workflow of a GP clinic. This includes patient records, appointment scheduling, Medicare billing and claiming, electronic prescribing, recalls and reminders, chronic disease management, and practice reporting. It is one of Australia’s most widely used GP practice management systems.

Best Practice (standard) covers the core clinical and billing functions needed by most GP practices. Bp Premier adds enhanced modules, advanced reporting, and additional clinical decision support tools. The right choice depends on your practice size, complexity, and workflows. HCPA can advise during your clinic setup consultation.

Best Practice Software is primarily a client-server (on-premise) system, meaning it is installed on local practice computers and a server. Best Practice Software has been developing cloud capabilities, but most practices currently run the on-premise version. Check directly with Best Practice Software for the latest on their cloud roadmap.

Yes. HCPA includes PMS workflow design and billing configuration as part of our GP clinic setup packages. Our senior consultants configure Best Practice Software to align with your Medicare billing requirements, RACGP compliance obligations, and clinical workflows. We work alongside your IT provider to ensure a seamless setup.

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