Best Practice Software Review 2026
Is Bp the Right Practice Management System for Your GP Clinic?
Best Practice Software holds the largest market share among Australian GP practice management systems. This review covers features, versions, pros and cons, plus how HCPA configures your PMS as part of a compliant, Medicare-ready clinic setup.
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Best Practice vs Bp Premier: What is the Difference?
Best Practice Software offers two core versions. The standard version covers the essential clinical and billing functions needed by most GP practices. Bp Premier builds on the standard version with an expanded feature set designed for larger or more complex practices.
Bp Premier Enhanced Modules
Bp Premier includes enhanced reporting tools, additional chronic disease management modules, and more advanced clinical decision support features not available in the standard version.
Choosing the Right Version
For new GP clinics, starting with the standard version and upgrading as the practice grows is a common pathway. HCPA can advise on which version aligns with your practice model during the setup process.
Best Practice Software Pricing
Licensing fees vary by practice size, number of practitioners, and version. Contact Best Practice Software directly for current pricing applicable to your practice configuration.
Best Practice Software: Pros and Cons
Based on 12+ years of medical practice management experience, here is an honest assessment of Best Practice Software from HCPA, Regulatory Growth Consultants who have configured this platform for 45+ GP clinic launches.
Pros of Best Practice Software
- Australian-built with deep Medicare billing, RACGP compliance, and local healthcare workflow understanding.
- Large user community and extensive third-party integrations across pathology, radiology, and allied health.
- Comprehensive clinical feature set - records, billing, prescribing, recalls, and PIP reporting in one platform.
- Strong audit trails and reporting for ATSI health items, chronic disease management, and accreditation.
- Two versions (standard and Bp Premier) suit different practice sizes and budget levels.
Cons of Best Practice Software
- Client-server (on-premise) architecture requires IT infrastructure and ongoing maintenance costs.
- Not cloud-native - remote access is limited compared to platforms like Clinic to Cloud or Zedmed.
- Steeper learning curve for new staff, particularly around billing workflows and template configuration.
- Upfront and ongoing licensing fees can be higher than cloud-based alternatives for smaller practices.
- Telehealth integration relies on third-party tools rather than native functionality.
The Bottom Line
Best Practice Software is a proven, feature-rich platform that suits established GP clinics wanting a comprehensive on-premise solution. For new clinic owners, the setup, configuration, and staff training requirements are best handled with expert support.
Is Best Practice Software Right for Your GP Practice?
Best Practice Software suits established GP practices wanting a proven, Australian-built solution with strong Medicare billing support. It is particularly strong for practices managing chronic disease, preventive care programs, and practice incentive reporting.
Who Best Practice Software Suits Best
Established GP practices and group practices wanting a comprehensive on-premise solution with deep Medicare integration.
Practices Wanting Proven Compliance Support
Practices requiring strong RACGP accreditation support, PIP compliance reporting, and robust clinical record management.
ATSI Health Programs and Rural Clinics
Practices billing ATSI health items and operating in regional areas rely on BP's strong audit trails, Medicare compliance updates, and offline capability for connectivity-limited environments.
Large Group Practices and Multi-Site Networks
Multi-doctor practices across several locations benefit from BP's centralised data, shared referral protocols, locum documentation trails, and robust reporting across multiple clinician workloads.
When to Consider Alternatives
Consider Medical Director, Zedmed, or cloud-first options if you want a fully cloud-native solution or run a telehealth-primary practice.
Considerations for New Clinics
Factor in the learning curve and IT infrastructure requirements. HCPA configures your PMS workflows as part of a complete clinic setup, reducing ramp-up time significantly.
What is Best Practice Software?
What Our Clients Say
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Frequently Asked Questions: Best Practice Software for GP Clinics
What is Best Practice Software used for in a GP clinic?
Best Practice Software is used to manage the complete clinical and administrative workflow of a GP clinic. This includes patient records, appointment scheduling, Medicare billing and claiming, electronic prescribing, recalls and reminders, chronic disease management, and practice reporting. It is one of Australia’s most widely used GP practice management systems.
What is the difference between Best Practice and Bp Premier?
Best Practice (standard) covers the core clinical and billing functions needed by most GP practices. Bp Premier adds enhanced modules, advanced reporting, and additional clinical decision support tools. The right choice depends on your practice size, complexity, and workflows. HCPA can advise during your clinic setup consultation.
Is Best Practice Software cloud-based?
Best Practice Software is primarily a client-server (on-premise) system, meaning it is installed on local practice computers and a server. Best Practice Software has been developing cloud capabilities, but most practices currently run the on-premise version. Check directly with Best Practice Software for the latest on their cloud roadmap.
Does HCPA help with Best Practice Software setup?
Yes. HCPA includes PMS workflow design and billing configuration as part of our GP clinic setup packages. Our senior consultants configure Best Practice Software to align with your Medicare billing requirements, RACGP compliance obligations, and clinical workflows. We work alongside your IT provider to ensure a seamless setup.
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