Health Care Providers Association

Launch Your Mental Health Telehealth Service

Secure, Reimbursement-Ready telehealth setup. We handle AHPRA registration, MBS telehealth item setup and compliance—so you can focus on scaling an accessible psychological care and prescribing telehealth business.

Start Your Registration Learn More

Female doctor wearing a white coat and stethoscope smiles while looking at a laptop in a bright office setting.

Our consultants work with the greatest companies

Why Register a Mental Health Telehealth Service?

Telepsychiatry, telepsychology and mental health support are now funded under Medicare. Mental health telehealth is a powerful business model in Australia, whether you are looking at doing consults or prescribing medications, you can grow at scale and likely will be booked out due to demand.

8.5M Australians currently living with or will face mental health issues

Access Australia's massive patient base with high demand and limited supply, ensuring consistent Medicare-funded bookings.

$15B annual market

Enter a substantial healthcare market with government backing through Medicare rebates, providing reliable income streams.

Expected to grow to $45B over the next 8 years

Position yourself in a rapidly expanding market with 200%+ growth projections and increasing telehealth demand.

Glass office building with reflective windows against a clear blue sky, with a tree and a streetlight in the foreground.

How We Get You Registered

From our first call, we architect your telehealth practice: secure video-consult platform audit, clinical governance manuals, Medicare application and practitioner credentialing—so you’re approved, reimbursed and scale with confidence.

Enquire to Register

Our step by step process

A person uses a stylus to interact with a tablet displaying a website, while seated at a wooden table.

Step 1: Platform & Clinical Setup

We set up your telehealth software, privacy-security controls and treatment pathways against AHPRA and RACGP standards.

Review video-consult security and patient-data encryption
Align treatment protocols with evidence-based guidelines
Define an accelerated project timeline

Find Out More

A woman in business attire sits at a desk, holding a pen in one hand and a sheet of paper in the other, with a laptop nearby.

Step 2: Governance & Consent

We draft clinical SOPs, informed-consent templates and data-privacy policies to satisfy both regulator and patient expectations.

Author patient-consent and telehealth SOPs
Compile evidence: clinician credentials, IT security logs
Finalise documents for seamless review

Find Out More

Modern glass office building against a blue sky background.

Step 3: Medicare & AHPRA Submission

We lodge your MBS provider number application, complete AHPRA telehealth endorsements and configure billing workflows.

Complete Medicare portal fields and attachments
Manage AHPRA practitioner registrations
Confirm submissions and next milestones

Find Out More

Two professional women in an office, one african descent explaining something to the other, who is facing away from the camera.

Step 4: Liaison & Validation

We field regulator queries and validate your clinical governance—so your launch is error-free.

Respond to Medicare/AHPRA questions within 24 h
Conduct internal audit
Provide clear progress updates

Find Out More

A doctor wearing a white coat and stethoscope sits at a desk, looking at a laptop screen with a coffee cup nearby.

Step 5: Accreditation & Onboarding

Upon approval, we train your team on telehealth best practices, billing compliance and work with you to scale.

Run clinician telehealth workshops
Supply intake & billing templates
Monthly strategy sessions to grow and scale

Find Out More

Your Return on Investment

See how quickly your telehealth service generates revenue, improves patient access and scales with government-backed rebates.

Begin Registration

Fast MBS Setup

Access reimbursement within weeks

End-to-End Compliance

AHPRA + RACGP governance handled

Expert Support

Mental-health telehealth specialists at your side

Scalable Growth

Work with our team monthly to get your service booked out and generate revenue

Telehealth Success Stories

Leading mental-health practices trust HCPA to deploy compliant, high-volume telehealth services—here are a few highlights.We have a community of businesses we help enter or scale industries like NDIS.