Registration

HCPA helped me navigate the audit process—an incredibly helpful organisation. Edwin, in particular, was a fantastic support throughout. I highly recommend them.

There are a lot of organisations that promise you the world and under deliver. HPCA is not one of those organisations. From the start they took the time to explain all the steps required for registration. They explained timelines. And today I am so very pleased to announce HPCA delivered on every commitment. We were confirmed today by the Age Care Commission to be an Approved Provider. Our sincere thanks go to Abraham for his patience and commitment to excellence and to Joel who was available to assist at every stage. Nothing was too much trouble. Thank you HPCA, Abraham and Joel for going above and beyond the 'call of duty', you took every call and enquiry with grace Infinity Support For You will be forever grateful ........

Vincent and his team is fantastic to deal with , very quick and professional, and they do care about your business too.

Firstly, I would like to you Edwin Castro a five stars. Edwin the Best and Amazing consultant!! You was very understanding and informative, you was helping us from the Start button and now nearly to the end button. We found you to be very engaging, we are so pleased to choose your company to be our consultant and direction. We thouroughly enjoyed the conversations with Edwin each time. Once again, Edwin Much appreciated for your wonderful support. Looking forward to hearing from you again soon. Best regards Yuvida Peou PK Providence Director

I've been speaking with Troy over the last few months re the potential for starting an NDIS business. Troy has been incredibly patient and helpful with all of my enquiries, and is clearly driven for business success. Whilst it is not the right time for me to proceed, I would be thrilled to have Troy on my team in the future, and am thankful for the contact. Good luck in the new financial year everyone, wishing you all the success you deserve.

I would like to extend my heartfelt gratitude to Nisha, Janine, and Mark for their exceptional support and professionalism today. Despite the very short notice, they went above and beyond to assist me in uploading my auditing documents seamlessly and efficiently. Their responsiveness, patience, and in-depth knowledge truly reflect a high standard of service. Each of them demonstrated remarkable dedication, calm under pressure, and a genuine willingness to help — qualities that make a real difference when navigating important processes like these. It was a pleasure to be supported by such capable and caring consultants. I’m incredibly thankful for their outstanding efforts and couldn’t be more impressed. With sincere appreciation, Ling

HCPA has done wonderful work for our company's journey to achieve NDIS and MAC registration! Thanks a lot Shayan! You did such a great job!

Excellent person to work with .A very helpful and friendly individual who supported and provided guidance throughout the application process. Thank you so much for the follow ups .

Plenty of support, lots of great materials and the advice with from Abraham (compliance lead) was spot on! Abraham put in lots of time and effort in ensuring our application was successful ahead of lodging. Would definitely recommend HCPA for assisting others to become an approved provider for the Home Care Package program.

As a sole provider applying to become a NDIS provider, I had chosen to go with HCPA. My initial thoughts were to process and submit relevant paperwork by myself. Luckily I trusted the team at HCPA and got me through the final audit and submission in a timely manner. Ron Cajilig was my point of contact who answered every question I had quickly and accurately. I was in communication throughout the process both email and phone call which highlighted the dedication HCPA had to support me through the in's and out's of NDIS process. In my honest opinion, the process was quick simply because I actioned all tasks and submitted every requirement as soon as possible. Again thank you Ron and HCPA